Yes. Bookings are essential. You can book at short notice by phoning us on 021 748 067.
DO YOU PROVIDE HELMETS WITH YOUR BIKE RENTALS?
Yes, we can provide helmets at no extra cost if you do not bring your own.
WHAT IF I GET TIRED OR CAN’T RIDE THE FULL TRAIL?
The whole point of a supported tour is that you only need to ride as far as you want. The support vehicle will never be more than 15km from you. You can choose to ride as much or as little of a trail as you like and can even choose to ride selected sections.
WHAT IF IT’S RAINING ON THE DAY OF MY BOOKING?
Tours still go ahead in light rain or occasional showers. If there is heavy rain we will reschedule your booking or look at a refund if a suitable rebooking time cannot be found.
WHAT AGE KIDS CAN COME ON THE TOURS?
We have a tow behind bike trailer that is suitable for kids from 4-6 years. We have a ride on bike trailer for kids from 7-10 and junior size electric bikes for kids 10+.
DO YOU OFFER DISCOUNTS FOR MULTI-DAY OR GROUP BOOKINGS?
Yes, multiday and small group packages are available. Please contact us with the details of your group for a price.
WHAT IF I GET A FLAT TIRE OR BREAKDOWN ON THE TRAIL?
You will have a walkie-talkie to contact your support guide at any time on the trail and we’ll come out to you fix the issue immediately or put you on a replacement bike.
CAN I BRING MY OWN BIKE?
Yes, some of our tours allow for the use of your own bike and we will provide all the other supported tour elements. Just email us before making a booking to check applicability.
We’re here to support your adventure on the beautiful scenic trails in the Waikato and upper North Island.